{"id":4099,"date":"2025-05-27T10:17:12","date_gmt":"2025-05-27T08:17:12","guid":{"rendered":"https:\/\/hhomepage.com\/softcarwash\/germany\/faq\/"},"modified":"2026-07-07T16:01:45","modified_gmt":"2026-07-07T14:01:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:-100px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"width:calc( 100% + 0px ) !important;max-width:calc( 100% + 0px ) !important;margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column left\" style=\"--awb-padding-top:1.5vw;--awb-padding-right:1.5vw;--awb-padding-bottom:1.5vw;--awb-padding-left:1.5vw;--awb-padding-top-small:25px;--awb-padding-right-small:20px;--awb-padding-bottom-small:20px;--awb-padding-left-small:20px;--awb-overflow:hidden;--awb-bg-image:url(&#039;https:\/\/hhomepage.com\/softcarwash\/germany\/wp-content\/uploads\/2025\/05\/IMG7237-e1746076952949.webp&#039;);--awb-bg-position:center center;--awb-bg-size:cover;--awb-box-shadow:0px 5px 15px 3px rgba(0,0,0,0.1);;--awb-border-radius:8px 0px 0px 8px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-column fusion-empty-column-bg-image fusion-column-has-bg-image\" data-bg-url=\"https:\/\/hhomepage.com\/softcarwash\/germany\/wp-content\/uploads\/2025\/05\/IMG7237-e1746076952949.webp\"><img decoding=\"async\" class=\"fusion-empty-dims-img-placeholder fusion-no-large-visibility\" alt=\"A magnifying glass focuses on a blue towel with &quot;softcarwash&quot; written on it, near a car headlight.\" aria-label=\"A magnifying glass focuses on a blue towel with &#8220;softcarwash&#8221; written on it, near a car headlight.\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271488%27%20height%3D%271440%27%20viewBox%3D%270%200%201488%201440%27%3E%3Crect%20width%3D%271488%27%20height%3D%271440%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\"><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column right\" style=\"--awb-padding-top:90px;--awb-padding-right:4vw;--awb-padding-bottom:90px;--awb-padding-left:4vw;--awb-padding-top-medium:70px;--awb-padding-bottom-medium:70px;--awb-padding-top-small:50px;--awb-padding-right-small:20px;--awb-padding-bottom-small:50px;--awb-padding-left-small:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color8);--awb-bg-color-hover:var(--awb-color8);--awb-bg-image:linear-gradient(180deg, hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc(var(--awb-color8-a) - 10%)) 0%,hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc(var(--awb-color8-a) - 10%)) 100%);;--awb-bg-position:left center;--awb-bg-size:cover;--awb-box-shadow:0px 5px 15px 3px rgba(0,0,0,0.1);;--awb-border-radius:0px 8px 8px 0px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper lazyload fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"https:\/\/hhomepage.com\/softcarwash\/germany\/wp-content\/uploads\/2025\/04\/circle-bg-3.svg\" data-bg=\"https:\/\/hhomepage.com\/softcarwash\/germany\/wp-content\/uploads\/2025\/04\/circle-bg-3.svg\" data-bg-gradient=\"linear-gradient(180deg, hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc(var(--awb-color8-a) - 10%)) 0%,hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc(var(--awb-color8-a) - 10%)) 100%)\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:var(--awb-typography2-font-size);--awb-line-height:var(--awb-typography2-line-height);--awb-letter-spacing:var(--awb-typography2-letter-spacing);--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-color:var(--awb-color4);--awb-text-font-family:var(--awb-typography2-font-family);--awb-text-font-weight:var(--awb-typography2-font-weight);--awb-text-font-style:var(--awb-typography2-font-style);\"><p>FAQ<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:30px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:54;line-height:var(--awb-typography1-line-height);\">Frequently asked questions &#8211; answered quickly<\/h1><\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-bottom:40px;\"><p>Here you will find answers to the most important questions regarding our services, locations, loyalty cards, and offers.<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:calc( 100% + 0px ) !important;max-width:calc( 100% + 0px ) !important;margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row fusion-flex-align-items-center\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" data-hover=\"text_slide_down\" title=\"Contact us\" aria-label=\"Contact us\" href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/contact\/\"><div class=\"awb-button-text-transition  awb-button__hover-content--centered\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Unanswered questions? Contact us<\/span><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Unanswered questions? Contact us<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: var(--awb-color5);--link_color: var(--awb-color8);--awb-background-position:left top;--awb-background-blend-mode:screen;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:180px;--awb-padding-top-small:150px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1424.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color2) } #accordian-1 .fusion-panel { border-color:var(--awb-color2); border-width:13px; background-color:var(--awb-color2); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordian-1 .panel-title a{font-size:16px;text-transform:var(--awb-typography1-text-transform);line-height:var(--awb-typography1-line-height);letter-spacing:var(--awb-typography1-letter-spacing);font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-color8);}.fusion-accordian  #accordian-1 .toggle-content{color:var(--awb-color6);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: var(--awb-color5) !important;border-color: var(--awb-color5) !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color5);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".car-washes\" href=\"#\">Car washes<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".fleet-card\" href=\"#\">Fleet Card<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".loyalty-card\" href=\"#\">Loyalty Card<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".self-service-wash-bays\" href=\"#\">Self-service wash bays<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".vacuum-stations-mat-cleaner\" href=\"#\">Vacuum Stations &amp; Mat Cleaner<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".wash-programs\" href=\"#\">Wash Programs<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3669 home wash-programs \"><span class=\"entry-title rich-snippet-hidden\">How fast is the wash, really?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-02-01T14:23:48+01:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3669\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3669\" href=\"#collapse-1-3669\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How fast is the wash, really?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3669\" aria-labelledby=\"faq_1-3669\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Our express wash is completed in just 4.5 minutes\u2014guaranteed.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3677 home loyalty-card \"><span class=\"entry-title rich-snippet-hidden\">What benefits does the Loyalty card offer?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-04-30T09:42:52+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3677\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3677\" href=\"#collapse-1-3677\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What benefits does the Loyalty card offer?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3677\" aria-labelledby=\"faq_1-3677\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Save on every wash, instant discount when topping up, convenient reloading and exclusive promotions \u2013 plus: with registration, your balance remains secure in case of loss or theft.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3662 fleet-card home \"><span class=\"entry-title rich-snippet-hidden\">How does the fleet contract work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-04-30T09:43:05+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3662\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3662\" href=\"#collapse-1-3662\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How does the fleet contract work?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3662\" aria-labelledby=\"faq_1-3662\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We will create a tailored offer for you \u2013 simply request it.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3667 home wash-programs \"><span class=\"entry-title rich-snippet-hidden\">Which wash programmes are particularly gentle on the paintwork?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-28T09:06:10+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3667\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3667\" href=\"#collapse-1-3667\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Which wash programmes are particularly gentle on the paintwork?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3667\" aria-labelledby=\"faq_1-3667\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Particularly gentle on the paintwork: our Power Foam treatment. It is available in the self-service wash bays and cleans without brushes. Ideal for freshly painted vehicles or sensitive surfaces.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3681 fleet-card home \"><span class=\"entry-title rich-snippet-hidden\">How does billing work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T04:48:51+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3681\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3681\" href=\"#collapse-1-3681\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How does billing work?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3681\" aria-labelledby=\"faq_1-3681\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>This depends on your card: With the Loyalty card, you top up credit in advance and benefit from discounts on all wash programs as well as exclusive promotions. The fleet card is billed on account. At the end of the month, you will receive a clear statement via email with an overview of all washes.  <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3660 fleet-card \"><span class=\"entry-title rich-snippet-hidden\">How many cards can be ordered?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T04:49:06+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3660\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3660\" href=\"#collapse-1-3660\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How many cards can be ordered?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3660\" aria-labelledby=\"faq_1-3660\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We recommend one card per vehicle.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3654 fleet-card \"><span class=\"entry-title rich-snippet-hidden\">How much does the fleet card cost?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T04:49:21+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3654\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3654\" href=\"#collapse-1-3654\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How much does the fleet card cost?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3654\" aria-labelledby=\"faq_1-3654\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The fleet card is free of charge.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3661 loyalty-card \"><span class=\"entry-title rich-snippet-hidden\">How do I top up my Loyalty card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T07:14:25+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3661\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3661\" href=\"#collapse-1-3661\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I top up my Loyalty card?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3661\" aria-labelledby=\"faq_1-3661\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Simply at the payment terminal or with a car wash attendant at any of our locations.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3676 loyalty-card \"><span class=\"entry-title rich-snippet-hidden\">Are there minimum top-up amounts?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T07:14:40+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3676\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3676\" href=\"#collapse-1-3676\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there minimum top-up amounts?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3676\" aria-labelledby=\"faq_1-3676\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, the minimum top-up amount is \u20ac50.00.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3653 loyalty-card \"><span class=\"entry-title rich-snippet-hidden\">What happens if I lose my card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T07:14:59+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3653\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3653\" href=\"#collapse-1-3653\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What happens if I lose my card?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3653\" aria-labelledby=\"faq_1-3653\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Contact our support \u2013 we will block the old card and issue you a new one. Requirement: You must have registered beforehand so we can identify you. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3647 loyalty-card \"><span class=\"entry-title rich-snippet-hidden\">Are there any bonus promotions when recharging?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T07:15:15+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3647\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3647\" href=\"#collapse-1-3647\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there any bonus promotions when recharging?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3647\" aria-labelledby=\"faq_1-3647\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes \u2013 depending on the current promotion, you will receive bonus credit for certain recharge amounts.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3650 wash-programs \"><span class=\"entry-title rich-snippet-hidden\">How does the power foam option work?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T10:14:46+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3650\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3650\" href=\"#collapse-1-3650\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How does the power foam option work?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3650\" aria-labelledby=\"faq_1-3650\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>A fine foam coating gently envelops your vehicle and removes even stubborn dirt without mechanical stress.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3645 wash-programs \"><span class=\"entry-title rich-snippet-hidden\">Can I use the Loyalty card at all locations?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T10:15:03+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3645\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3645\" href=\"#collapse-1-3645\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I use the Loyalty card at all locations?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3645\" aria-labelledby=\"faq_1-3645\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, your Soft Car Wash Loyalty card is valid at all locations.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3639 wash-programs \"><span class=\"entry-title rich-snippet-hidden\">What are the benefits of the fleet card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-30T10:15:40+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3639\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3639\" href=\"#collapse-1-3639\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What are the benefits of the fleet card?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3639\" aria-labelledby=\"faq_1-3639\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Volume discounts, simple monthly billing, and centralized management of your fleet.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3633 self-service-wash-bays \"><span class=\"entry-title rich-snippet-hidden\">What is power foam and why is it better for my car?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T05:59:53+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3633\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3633\" href=\"#collapse-1-3633\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is power foam and why is it better for my car?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3633\" aria-labelledby=\"faq_1-3633\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Power foam forms a protective layer on the paintwork and gently dissolves dirt without mechanical stress.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3636 self-service-wash-bays \"><span class=\"entry-title rich-snippet-hidden\">How high can my vehicle be for the self-wash bays?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T06:00:08+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3636\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3636\" href=\"#collapse-1-3636\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How high can my vehicle be for the self-wash bays?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3636\" aria-labelledby=\"faq_1-3636\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You can easily wash vehicles up to 3.1 m in height.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3630 self-service-wash-bays \"><span class=\"entry-title rich-snippet-hidden\">Which payment options are available on-site?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T06:00:43+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3630\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3630\" href=\"#collapse-1-3630\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Which payment options are available on-site?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3630\" aria-labelledby=\"faq_1-3630\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Loyalty card, Apple Pay, Google Pay, credit card, cash, DKV<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3624 self-service-wash-bays \"><span class=\"entry-title rich-snippet-hidden\">Can I also pay with cash?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T06:01:03+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3624\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3624\" href=\"#collapse-1-3624\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I also pay with cash?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3624\" aria-labelledby=\"faq_1-3624\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, you can also pay with cash. Our modern terminals also support contactless payments for maximum convenience. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3629 car-washes \"><span class=\"entry-title rich-snippet-hidden\">What technology is used?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T07:16:29+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3629\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3629\" href=\"#collapse-1-3629\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What technology is used?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3629\" aria-labelledby=\"faq_1-3629\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>State-of-the-art soft wash textile technology, high-pressure pre-wash, and osmosis rinse.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3623 car-washes \"><span class=\"entry-title rich-snippet-hidden\">Are power foam and underbody washes available?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T07:16:43+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3623\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3623\" href=\"#collapse-1-3623\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are power foam and underbody washes available?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3623\" aria-labelledby=\"faq_1-3623\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Underbody washes are included depending on the selected wash program. Power foam is exclusively available in our self-service wash bays \u2013 not at the car wash line. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3619 car-washes \"><span class=\"entry-title rich-snippet-hidden\">Can I pay with the loyalty card?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T07:16:58+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3619\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3619\" href=\"#collapse-1-3619\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I pay with the loyalty card?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3619\" aria-labelledby=\"faq_1-3619\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, at all Soft Car Wash locations.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3613 car-washes \"><span class=\"entry-title rich-snippet-hidden\">Are vehicles with roof racks or special equipment allowed?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T07:17:14+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3613\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3613\" href=\"#collapse-1-3613\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are vehicles with roof racks or special equipment allowed?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3613\" aria-labelledby=\"faq_1-3613\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, these must be removed before entering.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3616 vacuum-stations-mat-cleaner \"><span class=\"entry-title rich-snippet-hidden\">Are there vacuum cleaners at every location?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T08:39:53+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3616\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3616\" href=\"#collapse-1-3616\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there vacuum cleaners at every location?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3616\" aria-labelledby=\"faq_1-3616\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, at all Soft Car Wash locations.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3606 vacuum-stations-mat-cleaner \"><span class=\"entry-title rich-snippet-hidden\">Are mat cleaners available everywhere?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T08:40:29+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3606\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3606\" href=\"#collapse-1-3606\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are mat cleaners available everywhere?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3606\" aria-labelledby=\"faq_1-3606\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We have floor mat cleaners in Grenzach, L\u00f6rrach, and Rheinfelden.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3603 vacuum-stations-mat-cleaner \"><span class=\"entry-title rich-snippet-hidden\">What payment methods are available?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-05-31T08:41:12+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3603\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3603\" href=\"#collapse-1-3603\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What payment methods are available?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3603\" aria-labelledby=\"faq_1-3603\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Loyalty card, Apple Pay, Google Pay, credit card, cash, DKV<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3610 wash-programs \"><span class=\"entry-title rich-snippet-hidden\">What should I do in the event of a claim?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2025-11-13T10:41:21+01:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3610\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3610\" href=\"#collapse-1-3610\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What should I do in the event of a claim?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3610\" aria-labelledby=\"faq_1-3610\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><span style=\"font-weight: 400;\">The completed damage report must be picked up at the car wash and filled out with an employee. The completed damage report, along with the vehicle registration document and clear photos, must be sent to <a href=\"mailto:service@softcarwash.com\" target=\"_blank\" rel=\"noopener\">service@softcarwash.com<\/a>. The submission of the damage claim is always the responsibility of the vehicle owner.   <\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-3607 car-washes home \"><span class=\"entry-title rich-snippet-hidden\">Can I wash my electric car in the car wash?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/author\/softcarwash_admin\/\" rel=\"author\">softcarwash_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2026-06-02T05:13:49+02:00<\/span><div class=\"panel-heading\"><div id=\"faq_1-3607\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3607\" href=\"#collapse-1-3607\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I wash my electric car in the car wash?<\/div><\/a><\/div><\/div><div id=\"collapse-1-3607\" aria-labelledby=\"faq_1-3607\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Electric cars can be cleaned in our car wash without any problems. As functions such as the parking brake or car wash mode vary depending on the manufacturer and model, we kindly ask you to follow your vehicle manufacturer\u2019s instructions. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:90px;--awb-padding-bottom:90px;--awb-padding-top-small:50px;--awb-padding-bottom-small:50px;--awb-margin-top:70px;--awb-margin-top-small:50px;--awb-background-image:linear-gradient(180deg, rgba(0,0,0,0) 0%,var(--awb-color8) 100%);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/hhomepage.com\/softcarwash\/germany\/wp-content\/uploads\/2025\/04\/DJI_0648.webp\" data-bg-gradient=\"linear-gradient(180deg, rgba(0,0,0,0) 0%,var(--awb-color8) 100%)\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1424.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-overflow:hidden;--awb-bg-position:center center;--awb-bg-size:cover;--awb-box-shadow:0px 5px 15px 3px rgba(0,0,0,0.1);;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color1);\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:40;line-height:var(--awb-typography1-line-height);\">Was your question not answered?<\/h2><\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-color:var(--awb-color1);\"><p>We would be happy to assist you personally.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" data-hover=\"text_slide_down\" title=\"Get in touch\" aria-label=\"Get in touch\" href=\"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/contact\/\"><div class=\"awb-button-text-transition  awb-button__hover-content--centered\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Get in touch<\/span><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Get in touch<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":4018,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-4099","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/pages\/4099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/comments?post=4099"}],"version-history":[{"count":7,"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/pages\/4099\/revisions"}],"predecessor-version":[{"id":5338,"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/pages\/4099\/revisions\/5338"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/media\/4018"}],"wp:attachment":[{"href":"https:\/\/hhomepage.com\/softcarwash\/germany\/en\/wp-json\/wp\/v2\/media?parent=4099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}